Forward Digital Consultancy US

Privacy Policy

Last updated: January 2025

1. Who We Are

Forward Digital Consultancy (“we”, “us”, “our”) is a digital marketing agency serving US businesses remotely. You can contact us at info@fwddigi.com or by telephone on +971 4 439 6279.

2. Data We Collect

We collect the following personal data when you use our website or contact us:

  • Name, email address, phone number, and company name (from contact forms)
  • Email address (from newsletter sign-ups)
  • IP address and browsing data (via analytics tools)
  • Cookie data (see our Cookie Policy section below)

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide our services
  • Send newsletters and marketing communications (where you have opted in)
  • Improve our website and services via analytics
  • Comply with legal obligations

4. Data Retention

We retain personal data for as long as necessary to fulfil the purposes above. Contact enquiry data is retained for up to 2 years. Client data is retained for the duration of the engagement plus 6 years for legal compliance.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability

To exercise any of these rights, contact us at info@fwddigi.com.

6. Third Parties

We may share data with trusted third-party service providers (e.g., Google Analytics, email service providers) who process data on our behalf under appropriate data processing agreements. We do not sell your personal data.

7. Cookies

Our website uses cookies to improve user experience and analyse site traffic. You can control cookie settings via your browser. Essential cookies are required for the site to function. Analytics cookies are only set with your consent.

8. Analytics & Advertising Technologies

We use Google Analytics 4 (GA4), Google Tag Manager (GTM), and Meta Pixel to understand how visitors use our site and to measure advertising effectiveness. These services may collect anonymised usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via our website. Continued use of our website after changes constitutes acceptance.

10. Contact

For any privacy-related queries, please contact us at info@fwddigi.com.