Ecommerce Marketing Agency in Dubai
For online stores and product brands selling something people cannot touch, smell or try before they buy.
Online, nobody can smell the perfume or try the shade, so the screen has to do the selling. A shopper sees a short video of the bottle in their feed, searches the brand on Google, studies the product page, looks for what other people are saying, adds it to the cart, leaves, and comes back days later to buy. If the product was good, they buy again.
Each of those moments is its own piece of work: a product video, a search ad, a product page that answers every question, social content that shows the brand is loved, a reminder for the forgotten cart and a message that brings them back. When they all look and sound like one brand, people trust the store enough to pay. So we make the content and run the campaigns as one plan.
Online sales rarely come from ads alone. An exhibition stand, a launch event or a pop-up puts the product in people's hands, and the same people search for it, follow it and buy it later. We plan events and online campaigns together, so the attention a brand earns in person turns into orders on the store.
Product brands also move at two speeds. A new launch needs a burst: a film, fresh content and paid reach for its first weeks. Under that, the store needs an always-on layer of brand search, retargeting and returning customers that keeps sales coming between launches.
Book a strategy call- The challenge
You cannot smell a perfume through a screen
- The challenge
Every brand runs the same sale on the same weekend
- The challenge
Carts get filled, then forgotten
- The challenge
Google can stop showing your products overnight
- The challenge
Grey-market sellers make the real store look like the copy
Everything a project needs, from one team. And if it needs something we haven’t listed, we’ll do that too.
Book a strategy callBrand and positioning
We work out what makes each product worth buying and who it is for, so every piece of content starts from the same idea.
AI-powered product video
Fast, product-first films that show the texture, the bottle and the ingredients, made for each new launch.
Content and social
A steady feed of posts and reels that keeps the brand visible between launches and gives shoppers a reason to trust it.
Events and activations
Exhibition stands, launch events and the content around them, planned so the attention turns into online sales.
Store, feeds and SEO
We manage your store, keep your product feed clean in Google Merchant Center and build pages that rank for what shoppers search.
Performance campaigns
Google Search, Shopping and Performance Max alongside Meta, built to sell, not just to reach.
Retargeting and retention
Reminders for forgotten carts and messages that bring past customers back, because a returning customer costs less than a new one.
Let’s talk it through over karak.
Book a strategy call. In Dubai, the karak’s on us. Online, bring your own.
Book a strategy callE-commerce case studies
Scroll through 4 campaigns
Alix Avien Paris
Effective return on ad spend
- Google and Meta Ads run as one plan
- Store and events Sales driven by the same system
Ard Al Zaafaran
Lattafa
E-commerce work FDC has shipped
See the full portfolio
Beauty and fragranceAlix Avien ParisProduct-hero sale creative and short films for a beauty brand, built to sell from the first frame.
Beauty and fragranceLattafaLaunch key visuals, CGI ingredient scenes and a lifestyle shoot for three Lattafa fragrances, cut for every format they ran in.
Beauty and fragranceArd Al ZaafaranLaunch films for new fragrances, shot as texture and light rather than as bottles on a table.
Frequently asked questions
Which ecommerce platforms do you work with?
We work mainly with Shopify and WooCommerce stores, and we can manage campaigns for any store that can connect to Google Merchant Center and the Meta pixel. If your store needs rebuilding first, that is covered on our Ecommerce Website Development page.
Google stopped showing our products. Can you fix that?
Often, yes. Product disapprovals usually come down to the feed, the store's policy pages or Google not being sure who the real seller is. We have taken a fully disapproved catalogue through the fixes and the appeal, including proving the store is the authorised distributor.
Do you produce the content, or only run the ads?
Both. We produce AI-powered product videos for launches, run social and create content for events. The same content then feeds the ads, so the brand looks the same everywhere.
Do you handle events and launches?
Yes. We have produced exhibition and event work for fragrance brands, along with the content around it. We plan events alongside the online campaigns, so the people who meet the brand in person can find it and buy it afterwards.
How do you improve conversion rates?
We start with what the shopper sees: the product page, the photos and the checkout. Then we bring back people who left through retargeting and cart reminders, instead of reaching for discounts first.
What return on ad spend should we expect?
It depends on your price point, margins and how well known your brand already is. Searches for your brand name usually return the most, while finding new customers costs more at first. We set targets from your margins and the first weeks of real data, rather than promising a number before we have seen your account.
How long before we see sales?
Brand search and retargeting usually start selling in the first weeks. Campaigns for new customers take longer, often one to two months, while the ad accounts learn who buys.
Can you help us launch in new markets?
Yes. We plan launches market by market, so content, budget and timing fit each country instead of copying one campaign everywhere.
A strategy call with a founder. We look at where your leads come from today and show you how we’d grow them.